Privacy Policy
Bank-Grade Security
All transactions are encrypted via 256-bit SSL protocols. We never store your raw financial data.
No Third-Party Selling
Your personal information is strictly confidential. We do not—and will never—sell your data to brokers.
Complete Control
You have the absolute right to request the deletion or export of your account data at any time.
1. Information We Collect
When you commission a piece or interact with our atelier online, we collect only the necessary details to fulfill your order and provide an exceptional bespoke experience. This includes your name, shipping address, contact details, and sizing preferences. Digital interaction data (such as IP addresses and device types) is collected anonymously to optimize our storefront performance.
2. How We Utilize Your Data
Your information is exclusively used to process your orders, arrange secure delivery via our courier partners (DHL/BlueDart), and provide lifelong restorative services under our warranty program. We may occasionally send curated communications regarding new collections, which you may opt out of at any time.
3. Cookies & Tracking Technologies
Our storefront utilizes functional cookies to maintain your shopping cart, remember your regional preferences, and ensure a seamless browsing session. We do not use invasive tracking pixels for third-party advertising networks. You may disable cookies in your browser settings, though this may impede the checkout process.
Data Subject Requests
Under global privacy regulations (including GDPR and CCPA), you have the right to access, rectify, or erase your personal data from our systems. Direct all formal inquiries to our designated Data Protection Officer.